When I decided to go into private practice, I knew how to provide care but did not yet have skills in practice management. As a mental health therapist, I beam my attention to the clinical needs of each person in my private therapy practice. What a relief it is to partner with Hometown Billing for my billing needs. Their careful accounting, concerted follow-up, and respectful customer service makes my practice work. They have increased my revenue and decreased my overwhelm with navigating insurance bureaucracy. It’s as simple as this: I trust Hometown with the people who trust me.
We have worked with Hometown Billing for the past 3 years and have had nothing but success in receiving payments from insurance companies, medicare-medicaid, and clients. I cannot begin to count the number of times we have been contacted by patients who have stated that Hometown’s staff is professional, helpful, and courteous when they contact them regarding a bill. From an administrative standpoint, Hometown Billing’s attention to detail and tedious work is an absolute dream come true when working with an outside company. Hometown Billing is a reflection of our Ambulance Service, and I am happy to have them on our team.